Scotties Toy Box

December 28, 2018

CNN: A black man was on the phone with his mom while in a hotel lobby — and then the police were called

Filed under: News — Scottie @ 06:34

A black man was on the phone with his mom while in a hotel lobby — and then the police were called

A guest at a Portland hotel is alleging he was harassed by staff when he was asked to leave the property after taking a phone call in the hotel lobby late Saturday night. Read the full story

Shared from Apple News

Sent from my iPad,Hugs and Best wishes,


  1. From what I understand there is plenty of blame to go around here.
    1) The hotel has problems with homeless loitering
    2) The man was dress in sneakers, jeans and a hoodie (not exactly homeless attire but far from suit and tie.)
    3) secutrity approached and asked are you a guest and was told to buzz off
    4) security asked again and he said yes
    5) When asked his room number he said I don’t know

    —- up to here the man in question is 100% at fault for failing to simply produce his room key and show his room number to security. Security was only doing his job.

    6) Manager arrives and askes his room number and he provides the manager his room key

    — Everything after that the hotel is 100% wrong

    Police only did what they had to do once asked the man leave the police offered him a ride to another hotel even. That is above and beyond on the police part. The man was not arrested. He was told the hotel wished him to leave.


    Liked by 1 person

    Comment by Michelle Styles — January 3, 2019 @ 14:18

    • I did not read that he told the security guy to buzz off , and his dress is not important. All the time he was recording he was more polite than either the security guard and the manager. The police did nothing wrong and even the man being thrown out said so. The company that owns the hotel as admitted wrongdoing and has reached out to the person to see if they can make amends. I was both an armed security officer, a sheriff’s deputy and I also held a private investigator’s licence. I did not like the security officers attitude. He seemed completely contemptuous of the black man. He may not have had good training. I was trained if you come off as superior or with an attitude you will not get cooperation and will instead meet resistance. I suspect the security guard let his prior distaste for any homeless he dealt with color his attitude when he approached the black man in the lobby.

      Here is quotes from the CNN article.

      Two employees seen on video asking a black guest to leave a Portland, Oregon, hotel after he took a phone call in the lobby have been let go, the facility said Saturday on Twitter.

      The incident took place December 22 at the DoubleTree by Hilton Hotel Portland.
      Jermaine Massey was in the hotel lobby when a security guard informed him that police were on their way to escort him off the property.
      Massey accused the guard of “harassing” him, and in a statement provided to CNN by his attorneys, characterized the incident as “calling his mother while black.”
      “We have terminated the employment of the two men involved in the mistreatment of Mr. Massey,” the hotel said on Twitter.
      “Their actions were inconsistent with our standards & values. We reiterate our sincere apology for what he endured & will work with diversity experts to ensure this never happens again.”


      In a series of Instagram videos recorded by Massey and obtained by CNN, he is heard asking the guard, “But why? But I’m staying here.” “Not anymore,” the security guard replies.
      Massey then told a hotel desk staffer he was taking a personal phone call in the lobby when the guard began to question why he was there. At one point in the videos, he shows the two men his keycard envelope with the room number and date written on it.



      Comment by Scottie — January 3, 2019 @ 15:22

      • The recordings started after the initial contact. They don’t tell the whole story. But we agree the hotel was wrong as soon as he showed the manager his key it should have been over. But he may have given a huge attitude. I know many of my people with a huge chip on the shoulder. If a cop pulls them over it’s not cause they were speeding…..noooo it’s cause they were native and driving.

        So do not discount this mans part in the story as well. Just based on his statements it sounds like he also has a huge chip on his shoulder. To refuse a simple request for information was wrong on his part. Here is how you handle it.

        guard: Are you a guest here?
        man: Yes sir why?
        guard: We have a problem with people sneaking in and loitering and i noticed you were off in this darkened private area so it’s my job to ask. May I see your room key sir?
        man: Why yes here you go. May I return to my call?
        guard: Yes sir have a nice night……

        simple respect for someone just doing thier job without assuming the worst goes a long long way…


        Liked by 1 person

        Comment by Michelle Styles — January 3, 2019 @ 15:39

        • I agree michelle. But I have found no mention of it. The article states they reached out to both the manager and the security guard and neither commented. Wouldn’t the guard have said something about getting gruff and bluster from the guest? Wouldn’t he have told the police officer? There should be a police report about that. Did you read any article or see a news show where they said the guy refused at first to show his key card. My problem is that unless we see that assertion from someone it is conjecture. It is speculation of what may have happened or many not have happened. I do not want to assume the guest made an unacceptable response until the assertion he had done so is made. Anyway it seems resolved. The hotel chain fired the guard and the manager, so they must have had a reason to do so. Hugs


          Comment by Scottie — January 3, 2019 @ 16:15

          • As soon as someone goes to “You’re picking on me because I’m _____” that makes them have to shut up. Most work places have a gag order on employees when a matter becomes a civil event (IE:police become involved).

            At everyplace I’ve worked at we were instructed the minute cetain phrases were used or events became police or legal involved that we could no longer comment publicly or privately about them. So at my IT manager job if someone said “It’s because i’m gay/black/jewish/ect.. that you did or didn’t x” Immediately this became a matter for HR and I was not allowed under an circumstances to comment further on the matter. All publicity, comments, ect had to be directed to HR legal.

            That explains the “no comment” from the manager or security.

            As for you hadn’t read it. I’ll find the source again. It sited the police report and statements made at the time by hotel staff.

            Liked by 1 person

            Comment by Michelle Styles — January 7, 2019 @ 10:33

            • Thanks, yes I would like to read the report. I can understand and agree with what you wrote being able to speak out while employed. The hospital system I worked for had strict policies on anything that looked bad for them. While employed I couldn’t name my employer on my blog or talk about them. Once I was not working for them they had no hold on me and I could say anything I wished. I understand that now they require that an employee either have no blog or get posts approved. I do not know the full policy just that I was told blogs like mine would be cause for either not hiring me or firing me if I refused to delete it. I would try to fight that in court but Florida is basically a corporate friendly state where the corporations rule.

              But the company fired them. That would free them to speak. I don’t know, I was not there. I have a view of what may have transpired due to my own experiences, you have a different idea of what happened based on your experiences. Hugs


              Comment by Scottie — January 7, 2019 @ 12:48

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